Refund Policy

TO RETURN CONTACT US

Whatsapp +34 696121675 - Mail: josiclothesforrealwomen@gmail.com

MONEY BACK GUARANTEE

We promise your money back if the item you received is not as described, or if your item is not delivered. You can get a refund 15 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.

FREE RETURN

With 'Free Return' service, you get 15 days (on top of the on-time delivery date) to decide if you want to keep or return the item for any reason, as long as they are unused, unwashed and in their original condition – complete with the original packaging, tags, etc. It's easy and fast!

EASY

• Return items locally and easily:

1) Get the return code or label,

2) wait for door-to-door pickup service or take your package to the designated service point and,

3) lastly, wait for the local warehouse to confirm receipt of your returned package.

FAST

• Refund will be made to you once we confirm receipt of your returned parcel which meet the conditions for reimbursement.• Items will be processed at a local warehouse, instead of being sent back to the factory’s country of origin.